You know how your business works, but you might be curious about ours. With over 30 years of combined knowledge and experience, we've accumulated valuable insight that guides us in creating custom solutions to fit your specific needs. Here’s what you can expect when you start a new project with us. (If you're not looking to start a new project but need development tasks or website care services then check out our WordPress website care plans.)



We'll ask you a lot of questions to understand the reason why you need a website, determine your budget and find out exactly what you want to achieve. The briefing is the foundation of our process, so we want to make sure we get it right.

Information Architecture

Now that we have all the information we need we'll begin building the roadmap for your project. We'll start by creating a visual sitemap that depicts what we are trying to communicate to your audience and nails down the structure of your website. Here is an example of a sitemap.



It’s not always easy to understand a particular website feature from a description, so we build an interactive prototype to show you how the primary features of your site will work. The prototype doesn't have any design elements but it does provide examples of how you expect your site to function. 


Now that we’ve established your website’s basic form and decided how it will work, it’s time to take the prototype and pretty it up, so to speak. The design phase is also when we'll finish up logo designs as necessary and make sure your complete brand strategy is integrated across the website.

Website Design and Development


During the development phase we'll finish installing plugins, adding modules and programming custom features into your website. We'll do several rounds of testing across different user groups to ensure your website is ready for go time.


Once all other processes are complete, it’s time for final testing and delivery. During this phase we'll make sure everything is working correctly and let you explore and approve everything we’ve done before we release your new website into the wild, wild web.


Ongoing Support

Planning and creating a website is only part of the process of running a successful website. Once your website is delivered, we shift into overdrive and provide top-notch support via website care plans and continuous support for your marketing and social media needs.

Ready to start a project?

We want to know more about you and your business. To get started, fill out this quick questionnaire and we'll reach out with some follow up questions.